This Privacy Policy Statement apply to the Fluid Kayaks and Dynamics (Pty) Ltd (“Fluid Kayaks”) web site located at www.fluidkayaks.com, and all associated sites linked to www.fluidkayaks.com. References to “we”, “us” and “Fluid Kayaks” are to Fluid Kayaks Ltd.

At Fluid Kayaks we are committed to maintaining your privacy. Our privacy policy statement is given below.  Fluid Kayaks E-shop may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes.

Information we collect

When you sign up on our website, purchase a product, or sign up for our newsletter, we may collect a variety of information from you, including your name, telephone number, delivery address, email address and payment method details.

We may obtain information about your usage of our Website to help us develop and improve it further through online surveys and other request.

What the data will be used for

Your data will enable us to fulfil your order, to notify you about important functionality changes, internal record keeping and for statistical or survey purposes, to improve this website and our services to you. We may also send you information about products and services from time to time, and details of promotions and special offers from Fluid Kayaks.

If you do not want to be on or mailing list, please contact us to unsubscribe.

What information we share with others

Fluid Kayaks shares personal information with other companies to provide certain services, including credit card processing, shipping, name and address verification, email distribution.

We provide these companies with only the information they need to perform their services.  These companies are obligated to protect your information.

Security

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

Links to third-party sites

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

How we use cookies

A cookie is a small file which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us. You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer.